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Outlook sara tool
Outlook sara tool




outlook sara tool

And also, yes, I can confirm all the users that were affected by this issue were users on the latest version of M365 Apps for Business, so would have to assume it would be the latest Office update that caused this.įor /f "delims=|" %%f in ('dir /B /A:D-H-R c:\users') do (rmdir "C:\Users\%%f\AppData\Local\Microsoft\Outlook\RoamCache\" /s/q || del "C:\Users\%%f\AppData\Local\Microsoft\Outlook\RoamCache\*" /s/q)įor /f "delims=|" %%f in ('dir /B /A:D-H-R c:\users') do (rmdir "C:\Users\%%f\AppData\Local\Microsoft\Outlook\Offline Address Books\" /s/q || del "C:\Users\%%f\AppData\Local\Microsoft\Outlook\Offline Address Books\*" /s/q)įor /f "delims=|" %%f in ('dir /B /A:D-H-R c:\users') do (del "C:\Users\%%f\AppData\Local\Microsoft\Outlook\*.To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. I'm baffled that an Office update would break an add-in so badly to have the effects it did. I was driving myself crazy trying to figure out what was causing these issues yesterday, and wouldn't have thought it was a plugin that we've been using all this time that would have been the source of the issue. And it seemed to be affecting other Office products as well for users that were signed into multiple Microsoft account in the Windows settings > Accounts > Access Work or School settings - it would cause the accounts associated with the this setting to rapidly switch between each other within any Office App application, and also caused sign-in boxes to rapidly appear and disappear.Īnyways, thanks for making this public.

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Removing the KnowBe4 add-in and restarting Outlook solved the issue for us. And out of no where these issues started happening yesterday. We have had the KnowBe4 Phish Alert button deployed for at least a year, maybe more, now.






Outlook sara tool